Partner profile

Netrio logo

Netrio

Managed IT and Network Services

ConnectCommunicateProtectManageAutomate/AI: built in

Founded 2003 · McKinney, TX · 201-1,000 employees · Private, independent

Partnership Overview

Who Netrio is built for

Mid-market organizations seeking managed IT; businesses requiring network management; enterprises outsourcing IT operations.

Netrio provides managed IT and network services for mid-market organizations including networking, cloud services, SD-WAN, UCaaS, CCaaS, and managed cybersecurity (MDR/XDR). Their comprehensive approach combines network management with cloud and security solutions plus proactive 24/7 support.

  • VerifiedSep 16, 2026 · high confidence
  • 5solutions across 4 categories
  • 23 yrsin business, since 2003
  • 201-1,000employees

Why teams pick Netrio

  • Managed IT expertise
  • Network management focus
  • Proactive 24/7 monitoring
  • Integrated security (MDR + vCISO)
  • Cloud services included
  • Multi-vendor security stack

Probably not a fit

We haven't published fit caveats for Netrio yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

Get matched instead

Recognition & proof points

  • NetrioNow platform named 2026 MSP Today Product of the Year (TMC)Award · TMC
  • Recognized among the fastest-growing US MSP/MSSPsAward
  • MSSP-of-the-Year recognition cited by the companyPartner status

Notable clients

Vendor-reported

Serves service providers, MSPs/channel partners and small-to-large mid-market enterprises via the 2025 Agio acquisition, added financial-services clients (hedge funds, private equity, asset managers). Specific named client logos are not broadly disclosed.

Our Solutions

Rubber Duck solutions through Netrio

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Netrio's Connectivity & SASE, Communications & CX, Cybersecurity & Compliance, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Connect

Connectivity & SASE

SD-WAN

Netrio provides managed SD-WAN as part of its managed network practice for mid-market organizations.

  • Network management focus SD-WAN is delivered by a team centered on network management.
  • Proactive monitoring SD-WAN is backed by Netrio's proactive 24/7 monitoring.
FortinetCisco
Communicate

Communications & CX

UCaaS / Cloud PBX

Netrio offers UCaaS including Microsoft Teams Direct Routing, integrated with its managed IT and network services.

  • Teams voice integration Microsoft Teams Direct Routing brings enterprise voice into existing collaboration tools.
  • Part of one stack UCaaS is delivered alongside managed IT, network and security from a single provider.
Microsoft TeamsMicrosoft

CCaaS / Cloud Contact Center

Netrio delivers cloud contact center (CCaaS) as part of its bundled communications and managed services portfolio.

  • Bundled communications CCaaS is offered with UCaaS and managed network under one provider.
  • Proactive support Contact center services are backed by 24/7 monitoring and support.
Microsoft
Protect

Cybersecurity & Compliance

Managed Detection & Response (MDR)

Netrio delivers managed detection and response (MDR/XDR) as part of an integrated security practice for mid-market organizations.

  • Integrated security MDR is combined with vCISO advisory for a unified security approach.
  • Multi-vendor stack Netrio leverages a multi-vendor security stack rather than a single tool.
Arctic WolfSentinelOneRapid7
Manage

Managed IT & Cloud Ops

Managed IT Services

Netrio provides managed IT and network services for mid-market organizations, combining networking, cloud services and proactive monitoring under one provider.

  • Proactive 24/7 monitoring Netrio monitors environments around the clock to catch issues before they impact the business.
  • Managed IT and network Netrio combines managed IT expertise with a strong network management focus.
MicrosoftCisco

How Netrio delivers

24/7 SupportManaged CommunicationsManaged Detection & ResponseManaged IT ServicesManaged Network ServicesTechnical Support / HelpdeskvCIO / vCISO

24/7/365 support from three geo-redundant, US-based NOC/SOCs staffed entirely by W2 employees (North Texas and South Carolina); per-seat/per-asset and custom enterprise plans; dedicated vCIO/vCISO advisory; NetrioNow platform and mobile app for service delivery and quarterly reporting. (vendor-reported)

Services in detail

  • Managed IT ServicesDelivered as a subscription managed service with proactive 24/7 monitoring.
  • Managed Network ServicesDelivered as a managed service backed by a 24/7 NOC.
  • Managed Detection & ResponseDelivered as a fully managed service from a 24/7 SOC with vCISO advisory.
  • Managed CommunicationsDelivered as managed subscription communications integrated with IT and network services.
  • vCIO / vCISODelivered as ongoing advisory alongside managed IT and security services.

Automate/AI, built in · AI-Powered Features. NetrioNow is an AI-powered service-delivery platform that automates monitoring, ticketing and service delivery across Netrio's NOC/SOC operations; Netrio also offers AI advisory, governance and transformation consulting to mid-market clients. AI augments its managed IT/security operations rather than being sold as a standalone product.

Compare

One quote is a price. Three quotes are a market.

We'd price Netrio next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

Who we'd price next to Netrio

Ntiva Manage Protect

Managed IT Services for Growing Businesses

Profile

Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with Netrio.

Ask for a reference

Documents

From Netrio

1 PDF, collected while we vetted them

  • NETRIO Vigilance NOCaaS OverviewPDF · 59.3 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price Netrio against two alternatives and tell you which one we'd pick, and why.