Partner profile
One Source Communications
One Trusted Partner for All Your Technology Solutions
Founded 1989 · Greenville, North Carolina · 201-1,000 employees · Private, VC/PE backed
Partnership Overview
Who One Source Communications is built for
Mid-market organizations (typically $50M–$1B revenue) with multi-location operations, complex telecom/IT inventories, and underfunded internal IT teams. Especially valuable for organizations facing telecom contract renewals, wireless expense bloat, or technology rationalization.
One Source is a 35+ year veteran IT advisory and managed communications services firm providing Communications Lifecycle Management (CLM) for mid-market enterprises. By acting as a single trusted partner across hundreds of vetted technology solutions, One Source delivers measurable ROI through expert contract negotiation, portfolio optimization, and ongoing telecom/wireless expense management — all backed by award-winning 24/7 local support. Their portal-driven approach gives clients full visibility and control over their entire technology stack from a single pane of glass.
- VerifiedSep 23, 2026 · high confidence
- 5solutions across 2 categories
- 37 yrsin business, since 1989
- 201-1,000employees
Why teams pick One Source Communications
- + years of experience as a single-source technology advisor
- Hundreds of vetted technology vendors in portfolio
- Award-winning 24/7 local US-based support
- Triple-digit ROI claim through portfolio optimization
- Portal-based visibility and control across entire telecom/IT inventory
Probably not a fit
We haven't published fit caveats for One Source Communications yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Finalist for the 2026 Top 100 Information Security Team AwardAward
- Publishes the 'Security Source' thought-leadership newsletterProof point
- Award-winning 24/7 US-based support (company claim)Award
Notable clients
Vendor-reportedNamed end-customer logos are not publicly disclosed One Source serves mid-market and enterprise clients nationwide. Recent partner/event sponsors include Dialpad, GoTo and CoreSite.
Our Solutions
Rubber Duck solutions through One Source Communications
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from One Source Communications' Communications & CX and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
Telecom / Tech Expense Management
One Source delivers Communications Lifecycle Management with telecom and wireless expense management, using contract negotiation and portfolio optimization to drive measurable ROI for mid-market enterprises.
- 35+ years experience Decades as a single-source technology advisor for mid-market enterprises.
- Triple-digit ROI Portfolio optimization that the firm ties to triple-digit ROI claims.
- Portal visibility Single-pane visibility and control across the entire telecom/IT inventory.
Mobility Lifecycle Management
One Source manages the full mobile device lifecycle through its Wireless Expense Management practice, optimizing carrier spend and inventory for clients.
- Carrier-agnostic Advisory spanning hundreds of vetted vendors rather than a single carrier.
- Lifecycle control Manages mobile devices end to end with portal-based visibility.
UCaaS / Cloud PBX
One Source provides UCaaS advisory and procurement, helping mid-market clients select and source cloud communications from its vetted vendor portfolio.
- Procurement expertise Expert sourcing and contract negotiation across UCaaS providers.
- Carrier-agnostic choice Vendor-neutral guidance to match the right platform to each client.
Managed IT & Cloud Ops
Professional / Advisory Services
One Source acts as a single trusted advisor across hundreds of vetted technology solutions, providing IT advisory, RFP management and contract benchmarking.
- Single-source advisor One trusted partner across the entire technology portfolio.
- Vetted vendor network Hundreds of pre-vetted technology vendors to draw from.
IT Helpdesk / Support
One Source operates an award-winning 24/7 local US-based help desk supporting clients across their telecom and IT inventory.
- Award-winning support Recognized 24/7 local US-based help desk.
- Single point of contact One trusted partner handles support across all vendors.
How One Source Communications delivers
Award-winning 24/7 US-based local helpdesk | Dedicated account management | Vendor escalation services (vendor-reported)
Services in detail
- Strategy & ConsultingDelivered as ongoing advisory engagements with portal-based inventory visibility.
- Managed CommunicationsFully managed across the client's entire telecom and IT inventory via a single portal.
- Vendor / Escalation ManagementProvided as managed vendor coordination with One Source as the single point of contact.
- 24/7 SupportDelivered as around-the-clock local US-based support.
- Technical Support / HelpdeskProvided via an award-winning local 24/7 help desk as a single point of contact.
Compare
One quote is a price. Three quotes are a market.
We'd price One Source Communications next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to One Source Communications
Tangoe Manage
Manage Your Technology Lifecycle - From Sourcing to Sunset
Sakon Manage Connect
Innovation in Technology Expense Management
Calero Manage
Technology Expense Management. Reimagined.
Brightfin Manage
The only TEM built natively on ServiceNow
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with One Source Communications.
Ask for a reference
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price One Source Communications against two alternatives and tell you which one we'd pick, and why.