Partner profile
Rackspace
Multi-Cloud Solutions — Fanatical Experience™
Founded 1998 · San Antonio, TX · 20,000+ employees · Public, listed
Partnership Overview
Who Rackspace is built for
Mid-market and enterprise organizations undergoing major cloud migrations or operating complex multi-cloud architectures (AWS + Azure + GCP); customers needing 24/7 cloud operations + FinOps + cybersecurity bundled.
Rackspace Technology (NASDAQ: RXT) is a U.S.-headquartered multi-cloud managed services provider headquartered in San Antonio, TX. Once known for OpenStack and its private cloud heritage, Rackspace today is a leading hyperscaler partner across AWS, Microsoft Azure, Google Cloud, and Oracle Cloud, delivering managed cloud, FAOps (FinOps Anywhere), cybersecurity, and Fanatical Experience-branded support across multi-cloud architectures. Strong franchise in mid-market and enterprise customers undergoing cloud modernization.
- VerifiedSep 11, 2026 · high confidence
- 5solutions across 3 categories
- 28 yrsin business, since 1998
- 20,000+employees
Why teams pick Rackspace
- NASDAQ: RXT — publicly listed cloud managed services pure-play
- Hyperscaler Premier Partner across all four (AWS Premier, Microsoft Solutions Partner, GCP Premier, Oracle Premier)
- Fanatical Experience brand promise
- OpenStack heritage + multi-cloud expertise
- FAOps (FinOps Anywhere) cloud cost optimization
- Global 24/7 follow-the-sun support
Probably not a fit
We haven't published fit caveats for Rackspace yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
AWS Premier PartnerPartner status · AWS
Microsoft Solutions PartnerPartner status · Microsoft
Google Cloud Premier PartnerPartner status · Google Cloud
Oracle PremierPartner status · Oracle
Forbes Best Cloud CompaniesAward · Forbes
- Multiple analyst reportsAnalyst recognition
Notable clients
Vendor-reportedMajor retailers, financial services, healthcare, media companies, government agencies (specific names in case studies on website)
Our Solutions
Rubber Duck solutions through Rackspace
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Rackspace's Cybersecurity & Compliance, Managed IT & Cloud Ops, and Cloud Migration & Modernization solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Cybersecurity & Compliance
SIEM / SOC-as-a-Service
Rackspace provides cybersecurity and SOC services as part of its managed cloud portfolio, with 24/7 SOC operations protecting multi-cloud workloads.
- 24/7 SOC Global follow-the-sun security operations protect workloads around the clock.
- Cloud-native security Security integrated with deep hyperscaler and multi-cloud expertise.
AWS
AzureManaged IT & Cloud Ops
Public Cloud Management
Rackspace manages public cloud environments across AWS, Azure, Google Cloud, and Oracle Cloud, backed by Premier Partner status with all four hyperscalers.
- Four-hyperscaler Premier Holds Premier/Solutions Partner status across AWS, Azure, Google Cloud, and Oracle Cloud.
- Fanatical Experience Backed by Rackspace's signature Fanatical Experience support brand promise.
AWSAzure
GCPOCIHybrid / Multi-Cloud
Rackspace orchestrates multi-cloud architectures spanning public hyperscalers and private cloud, combining OpenStack heritage with broad multi-cloud expertise.
- Multi-cloud expertise Combines OpenStack private cloud heritage with leadership across all major public clouds.
- Follow-the-sun support Global 24/7 support spans US, UK, India, and ANZ delivery regions.
AWSAzureGCP
VMwareCloud Migration & Modernization
Private Cloud
Rackspace delivers private cloud built on its OpenStack heritage, giving enterprises a managed alternative or complement to public hyperscaler platforms.
- OpenStack heritage Built on deep private cloud and OpenStack expertise dating to Rackspace's origins.
- Fanatical Experience Managed with the same Fanatical Experience support promise across all platforms.
VMwareCloud Cost Optimization / FinOps
Rackspace delivers cloud cost optimization through FAOps (FinOps Anywhere), helping enterprises control and optimize spend across multi-cloud environments.
- FAOps practice FinOps Anywhere extends cost optimization across any cloud environment.
- Multi-cloud reach Optimizes spend consistently across all four major hyperscalers.
AWSAzureGCPHow Rackspace delivers
Fanatical Experience 24/7 support; named technical account managers for enterprise; multi-region NOC + SOC; SLA-backed; multi-cloud expertise on call. (vendor-reported)
Services in detail
- Managed Cloud ServicesFully managed with global 24/7 follow-the-sun support across US, UK, India, and ANZ.
- Managed Security ServicesFully managed via a 24/7 SOC with global follow-the-sun coverage.
- Strategy & ConsultingDelivered as consulting and advisory engagements through Rackspace Elastic Engineering and professional services teams.
- Migration ServicesProject-based migration delivery supported by global engineering teams.
- 24/7 SupportDelivered as global follow-the-sun support spanning US, UK, India, and ANZ.
Automate/AI, built in · Integrates 3rd-party AI. Rackspace AI Anywhere practice helps enterprises deploy generative AI on hyperscaler platforms (Amazon Bedrock, Azure OpenAI Service, Google Vertex AI). Partner of all major AI/ML cloud platforms.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Rackspace.
Ask for a referenceDocuments
From Rackspace
2 PDFs, collected while we vetted them
- Rackspace Service Blocks for Managed Public Cloud Data SheetDownload
- Rackspace Managed Security Data SheetDownload
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Rackspace against two alternatives and tell you which one we'd pick, and why.