Partner profile
SCB Global
Communication Beyond Voice — Teams-native global collaboration
Founded 2004 · London, United Kingdom (US office in Chicago, IL · 51-200 employees · Private, independent
Partnership Overview
Who SCB Global is built for
Multinational enterprises migrating legacy/Avaya PBX estates to Microsoft Teams-native voice and needing global SIP, cloud telephony, contact center and data connectivity across many countries with one vendor-agnostic partner
SCB Global ('Communication Beyond Voice') is a multinational telecommunications and data-solutions provider serving EMEA, the US and Asia-Pacific, specializing in global SIP services, cloud telephony, contact center solutions and data connectivity — vendor-agnostic on any PBX or SBC. A recognized Microsoft partner, SCB Global is a leading enabler of Microsoft Teams-native global voice: it delivers secure, scalable migrations from legacy systems across 182 countries via Operator Connect (available in 71 countries — it claims more than any other provider), Direct Routing and hybrid deployments, layered with its OPTO Intelligence platform.
- VerifiedSep 8, 2026 · high confidence
- 3solutions across 3 categories
- 22 yrsin business, since 2004
- 51-200employees
Why teams pick SCB Global
- Teams-native global voice with the widest Operator Connect coverage claim (71 countries / 182 total via Direct Routing & hybrid)
- vendor-agnostic across any PBX/SBC
- multiple Microsoft partner recognitions
- bespoke, resilient designs
- large documented enterprise savings (e.g., $10M+ lifetime for a global manufacturer)
Probably not a fit
We haven't published fit caveats for SCB Global yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Microsoft Operator Connect-approved operator (voice in 71 countries — company claims the most of any provider)Proof point · Microsoft
- AnywhereNow 'Partner of Excellence'Award
Notable clients
Vendor-reportedNamed end-customer logos not publicly disclosed references include a global manufacturer with $10M+ lifetime savings. 550,000+ monthly active OPTO4Teams users across enterprise customers globally.
Our Solutions
Rubber Duck solutions through SCB Global
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from SCB Global's Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
Global SIP / Voice
SCB Global designs and delivers global SIP and voice services across EMEA, the US, and Asia-Pacific, working vendor-agnostically across any PBX or SBC.
- Vendor-agnostic Works across any PBX or SBC, avoiding lock-in to a single vendor.
- Resilient bespoke design Custom, resilient architectures are tailored to each enterprise's requirements.
Microsoft Teams Voice
SCB Global is a recognized Microsoft partner enabling Teams-native global voice through Operator Connect, Direct Routing, and hybrid deployments across 182 countries.
- Widest Operator Connect SCB Global claims Operator Connect coverage in 71 countries, more than any other provider.
- Global Teams scale Secure migrations span 182 countries via Operator Connect, Direct Routing, and hybrid.
Microsoft TeamsUCaaS
SCB Global delivers cloud telephony and UCaaS layered with its OPTO Intelligence platform, unifying global collaboration for multinational enterprises.
- OPTO Intelligence Cloud telephony is enhanced with SCB Global's OPTO Intelligence platform.
- Documented savings Enterprise deployments have delivered large savings, such as $10M+ lifetime for a global manufacturer.
Microsoft TeamsHow SCB Global delivers
Managed global voice delivered natively in Microsoft Azure across 12 global PoPs; designs for up to 99.999% resilience; discovery/engagement/delivery methodology; single-vendor accountability. (vendor-reported)
Services in detail
- Cloud CommunicationsDelivered as project-based design and migration across Operator Connect, Direct Routing, and hybrid models.
- Network ServicesDelivered as managed global connectivity provisioning across EMEA, the US, and Asia-Pacific.
- IntegrationDelivered as project-based integration tailored to each customer's existing systems.
Automate/AI, built in · AI-Powered Features. Markets an 'OPTO Intelligence' layer on top of its global Teams-voice/SIP platform; AI is an emerging value-add rather than a core proprietary AI product.
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Case Studies
What backs it up
Case studies
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Technology that doesn't sink under pressure
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Send us what you run today. We'll price SCB Global against two alternatives and tell you which one we'd pick, and why.