Partner profile
Synoptek
IT Consulting and Managed Services That Transform Business
Founded 2001 · Irvine, California · 201-1,000 employees · Private, VC/PE backed
Partnership Overview
Who Synoptek is built for
Mid-market to enterprise organizations seeking a single managed services partner to modernize IT, improve resilience, and drive digital transformation.
Synoptek is a leading technology consulting and managed services provider offering AI-enabled IT services to help enterprises modernize infrastructure, improve security, and drive digital transformation. As the self-designated world's first Managed Experience Provider (MxP), Synoptek combines AI-driven insights with hands-on expertise across cloud, security, applications, and operations. With 24/7 Enterprise Operations Centers globally, Synoptek serves as a single trusted IT partner for organizations seeking comprehensive managed IT.
- VerifiedSep 24, 2026 · high confidence
- 5solutions across 3 categories
- 25 yrsin business, since 2001
- 201-1,000employees
Why teams pick Synoptek
- World's first self-designated Managed Experience Provider (MxP)
- AI-enabled monitoring and management across infrastructure
- /7 Enterprise Operations Centers globally
- Single vendor for comprehensive IT management
- Deep digital transformation and modernization expertise
Probably not a fit
We haven't published fit caveats for Synoptek yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
CRN MSP 500 Elite 150 (multi-year, incl. 2026)Award · CRN
Five9 Global Partner Award & Canada Partner of the Year (2025)Award · Five9
Microsoft Business Applications Inner CircleProof point · Microsoft
- TSIA Managed Services rated 'Optimized' (4.9/5.0 CSAT, 90.8% retention)Proof point
- Everest Group Pinnacle Model. Published customer testimonials from Aspen Valley Hospital and Student Transportation IncProof point
Notable clients
Vendor-reported- AVAspen Valley Hospital
- TOTransportation One
Student Transportation Inc. · Technical Sales International (TSI) - drawn from published Synoptek case studies and testimonials. Serves mid-market to Fortune 100 clients.
Our Solutions
Rubber Duck solutions through Synoptek
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Synoptek's Cybersecurity & Compliance, Managed IT & Cloud Ops, and Cloud Migration & Modernization solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Cybersecurity & Compliance
Managed Detection & Response (MDR)
Synoptek delivers security services that combine AI-driven monitoring with hands-on expertise to detect, investigate, and respond to threats across enterprise infrastructure.
- AI-driven detection AI-enabled monitoring surfaces threats across the infrastructure estate.
- 24/7 operations Global Enterprise Operations Centers provide continuous security oversight.
Fortinet
MicrosoftManaged IT & Cloud Ops
Managed IT Services
Synoptek delivers comprehensive, AI-enabled managed IT services that monitor and manage infrastructure across cloud, security, and applications, serving as a single trusted IT partner for enterprises.
- AI-enabled monitoring AI-driven insights are applied across infrastructure to detect and resolve issues proactively.
- Single IT vendor Synoptek consolidates cloud, security, applications, and operations under one accountable partner.
Microsoft
ServiceNow
CiscoIT Helpdesk / Support
Synoptek provides 24/7 help desk and end-user support backed by its global Enterprise Operations Centers, giving organizations always-on access to technical assistance.
- 24/7 global coverage Enterprise Operations Centers operate around the clock across multiple regions.
- Managed Experience focus As a self-designated Managed Experience Provider, Synoptek prioritizes end-user outcomes.
Microsoft 365ServiceNowApplication Development / Modernization
Synoptek modernizes and supports business applications as part of its digital transformation practice, helping enterprises evolve legacy systems toward cloud-native architectures.
- Transformation expertise Deep digital transformation and modernization experience guides application evolution.
- DevOps practices DevOps capabilities accelerate delivery and ongoing application support.
Microsoft Azure
AWSCloud Migration & Modernization
Hybrid / Multi-Cloud
Synoptek designs and manages hybrid and multi-cloud environments across Azure and AWS, helping enterprises modernize infrastructure while maintaining operational control.
- AI-enabled management AI-driven monitoring optimizes performance across hybrid and multi-cloud estates.
- Unified accountability A single vendor manages cloud alongside security and applications.
Microsoft AzureAWSHow Synoptek delivers
24/7 global Enterprise Operations Centers (EOCs) with ITSM-based delivery and a 24x7 help desk; adaptive delivery model with dedicated client teams. Vendor-stated ~95% of projects delivered on time and on budget; TSIA-rated 'Optimized' managed services (4.9/5.0 CSAT, 90.8% retention). (vendor-reported)
Services in detail
- Managed IT ServicesDelivered as fully managed service tiers backed by 24/7 global Enterprise Operations Centers.
- Managed Cloud ServicesDelivered as fully managed cloud operations with continuous 24/7 monitoring.
- Managed Security ServicesDelivered as a fully managed service through 24/7 global Enterprise Operations Centers.
- Strategy & ConsultingDelivered through consulting engagements and strategic advisory aligned to enterprise goals.
- Migration ServicesDelivered as project-based engagements with architecture and onboarding support.
Automate/AI, built in · AI-Powered Features. AI-enabled infrastructure monitoring; AI-augmented service management; Microsoft Copilot enablement services.
Compare
One quote is a price. Three quotes are a market.
We'd price Synoptek next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to Synoptek
Ntiva Manage Protect
Managed IT Services for Growing Businesses
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with Synoptek.
Ask for a referenceDocuments
From Synoptek
3 PDFs, collected while we vetted them
- Synoptek Managed Services DatasheetDownload
- Synoptek Cybersecurity DatasheetDownload
- Synoptek Workforce Productivity DatasheetDownload
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price Synoptek against two alternatives and tell you which one we'd pick, and why.