September 13, 2026
hMetrix, a healthcare data analytics provider, partnered with Foresite to deploy Google SecOps with consolidated SOAR workflows and fully managed operations, reducing mean time to respond and meeting healthcare compliance demands.
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September 13, 2026
AMI, an India-based healthcare process outsourcer, deployed Krisp AI Accent Conversion for a targeted group of outbound agents calling US prospects, reducing early-call clarification requests and speeding the move into value-driven conversation.
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September 13, 2026
Automated Health Systems replaced third-party interpreter hand-offs with Krisp AI Voice Translation, cutting Average Handle Time 31% and lifting CSAT from 81% to 86% while absorbing roughly 90,000 additional calls.
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September 13, 2026
American Mission Hospital adopted XEBO.ai's AI sentiment analysis and ticketing to act on patient feedback in real time, raising Net Promoter Score by 31% and cutting customer resolution time by 42%.
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September 13, 2026
After acquiring a major regional hospital, a Northeast U.S. healthcare system treating 3M+ patients a year consolidated voice and data services onto Vocal IP's HIPAA-compliant VoIP platform across more than 300 locations.
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September 13, 2026
ENT Specialists, a medical practice hobbled by outdated servers, had Thrive rebuild its network on Meraki switches and managed firewalls, virtualize servers and move records to eClinicalWorks and ThriveCloud, ending daily interruptions.
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September 13, 2026
The Canadian Association of Occupational Therapists, a 35-person national body, migrated from a hosted server to SharePoint and Microsoft's cloud with Thrive, eliminating $8-9,000 CAD in annual server costs and cutting support tickets by over 50%.
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September 13, 2026
One of the ten largest US health systems centralized management of 110,000 mobile data lines on Sakon's platform, going live in under 90 days and delivering $2 million in annualized savings with ROI inside six months.
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September 13, 2026
Southwest Medical Imaging, a 17-center radiology group, automated appointment cancellations and confirmations with Replicant's Thinking Machine, lifting its answer rate from about 73% to over 90% and cutting abandonment to as low as 5%.
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September 13, 2026
A publicly traded medical technology company facing a 19% Oracle Fusion Cloud fee increase engaged Remend to lead its renewal negotiation, cutting an $8.7M three-year quote to $8.0M.
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