Partner profile
Aura (Communications)
Where tradition meets innovation in enterprise communications
Founded 2010 · London, England, UK · 1-50 employees · Private, independent
Partnership Overview
Who Aura (Communications) is built for
Large enterprises with complex global voice estates needing modernization to Microsoft Teams or multi-platform UCaaS management.
Aura is a global communications service provider specializing in simplifying and managing enterprise voice and collaboration at scale. Their expertise spans on-premises, cloud, and hybrid environments with particular strength in Microsoft Teams integration and modernizing complex multi-platform communication estates for large enterprises.
- VerifiedSep 27, 2026 · high confidence
- 4solutions across 1 category
- 16 yrsin business, since 2010
- 1-50employees
Why teams pick Aura (Communications)
- Specialization in enterprise voice modernization
- Microsoft Teams expertise
- Multi-platform legacy voice rationalization
- Global delivery
Probably not a fit
We haven't published fit caveats for Aura (Communications) yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Microsoft Gold Partner and certified Microsoft Operator Connect partner (also a Microsoft Solutions Partner)Certification · Microsoft
Avaya publicly endorses the Aura Alliance for delivering globally consistent pricing, discounts and service levels (Av…Partner status · Avaya
- 99.999% uptime with geo-redundant voice across multiple PoPsProof point
Notable clients
Vendor-reportedNamed end-customer logos are not individually published, but Aura publishes sector case studies: a Fortune 500 pharmaceutical company (replaced fragmented telephony with Microsoft Teams Phone via a phased hybrid migration) a multinational oil & gas enterprise (Integrate to Migrate across dozens of critical sites) and a leading OEM fastener manufacturer (Aura Connect for Microsoft Teams). Strategic technology alliances with Avaya (30 years of 'diamond'-level expertise across 145 countries) and Microsoft distribution/channel partners include Nuvola Distribution and evcoms. Serves global enterprises and channel partners/MSPs.
Our Solutions
Rubber Duck solutions through Aura (Communications)
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Aura (Communications)'s Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
UCaaS / Cloud PBX
Aura delivers a full UCaaS and hosted cloud PBX suite, modernizing enterprise voice and collaboration across on-premises, cloud, and hybrid environments at scale.
- Voice modernization focus Specializes in moving large enterprises from legacy platforms to modern cloud communications.
- Global delivery Supports enterprise UCaaS rollouts across multiple regions.
Microsoft Teams Voice
Aura provides Microsoft Teams Direct Routing and voice enablement, integrating enterprise telephony into Teams for organizations standardizing on Microsoft collaboration.
- Teams expertise Deep Microsoft Teams Direct Routing capability for enterprise voice.
- Hybrid environments Integrates Teams voice into on-premises, cloud, and hybrid estates.
Microsoft TeamsMicrosoftSIP Trunking
Aura supplies SIP trunking to connect enterprise voice platforms to the PSTN, supporting complex multi-platform communication estates.
- Multi-platform support Connects diverse legacy and cloud voice systems through unified trunking.
- Global reach SIP delivery spans Aura's international footprint.
Microsoft TeamsTraditional / Legacy Voice
Aura manages and rationalizes traditional and legacy voice estates, helping large enterprises consolidate multi-platform on-premises telephony.
- Legacy rationalization Consolidates complex multi-platform legacy voice into managed estates.
- Hybrid expertise Bridges on-premises, cloud, and hybrid voice environments.
How Aura (Communications) delivers
Global managed-service model: one contract and one support model across 80+ countries; high-touch human partnership with full migration support, intelligent automation and ongoing optimization; proactive monitoring. (vendor-reported)
Services in detail
- Managed CommunicationsDelivered as ongoing managed services with dedicated customer success support.
- Implementation & OnboardingDelivered as project-based professional services with customer success follow-through.
- Migration ServicesDelivered as project-based migration engagements managing legacy rationalization.
- Strategy & ConsultingDelivered as advisory professional services engagements.
Automate/AI, built in · AI-Powered Features. Aura Connect delivers AI-powered insights and automation for global voice (automated provisioning, routing, number management, analytics) and includes a Microsoft Copilot integration with 'Intelligent Call Recap' that brings PSTN-call context into Teams/Copilot; also markets 'enterprise AI' for productivity and CX. AI augments its Microsoft-centric communications platform rather than being a standalone product.
Compare
One quote is a price. Three quotes are a market.
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Innovating the Future
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Case Studies
What backs it up
Case studies
No published case studies yet.
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Technology that doesn't sink under pressure
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