Partner profile
CBTS
Data Management and Technology Services
Founded 1994 · Cincinnati, Ohio · 201-1,000 employees · Private, VC/PE backed
Partnership Overview
Who CBTS is built for
Organizations requiring comprehensive IT services; mid-market and enterprise businesses with data management needs; multi-site businesses seeking single-vendor managed network + security + UC.
CBTS (Cincinnati Bell Technology Solutions, an Altafiber company) provides comprehensive technology services including data management, cloud infrastructure, managed IT, UCaaS, CCaaS, managed security (MDR/XDR), and managed network services nationwide. CBTS combines deep Cisco, Microsoft, Palo Alto Networks, Fortinet, and CrowdStrike expertise to deliver end-to-end IT outsourcing for mid-market and enterprise.
- VerifiedSep 18, 2026 · high confidence
- 5solutions across 5 categories
- 32 yrsin business, since 1994
- 201-1,000employees
Why teams pick CBTS
- Comprehensive technology services portfolio
- Strong Cisco + Microsoft expertise
- Subsidiary of Altafiber (Cincinnati Bell) with fiber adjacency
- Strong vertical practices (healthcare, financial services, government)
- Managed network + managed security + managed UC in one vendor
Probably not a fit
We haven't published fit caveats for CBTS yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Ranked #43 on the CRN Solution Provider 500 (2024)Award · CRN
Cisco and Microsoft partner designations across networking, security, collaboration and cloudPartner status · Microsoft
Notable clients
Vendor-reportedNamed end-customer logos are not publicly disclosed (Fortune 1000 confidentiality) CBTS serves 3,000+ enterprise and mid-market customers across the US and Canada.
Our Solutions
Rubber Duck solutions through CBTS
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from CBTS' Connectivity & SASE, Communications & CX, Cybersecurity & Compliance, Cyber Resilience, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
SD-WAN
CBTS designs and manages SD-WAN as part of its managed network services, leveraging fiber adjacency through parent company Altafiber and strong Cisco networking expertise.
- Fiber adjacency Altafiber (Cincinnati Bell) ownership provides fiber network adjacency.
- Cisco networking Network design draws on strong Cisco engineering expertise.
Cisco
FortinetCommunications & CX
UCaaS / Cloud PBX
CBTS offers UCaaS including hosted VoIP and Microsoft Teams voice, plus SIP trunking and voice services, delivered alongside its managed network and security stack.
- Teams voice Microsoft Teams voice delivered with deep Microsoft expertise.
- Unified provider Managed UC sits alongside managed network and security from one vendor.
Microsoft TeamsCiscoCybersecurity & Compliance
Managed Detection & Response (MDR)
CBTS delivers managed detection and response with MDR/XDR coverage backed by a 24/7 SOC, using CrowdStrike, Palo Alto Networks and Fortinet technologies. Threat detection is integrated with its broader managed services portfolio.
- 24/7 SOC Round-the-clock SOC monitoring backs detection and response.
- Best-of-breed tooling Built on CrowdStrike, Palo Alto Networks and Fortinet expertise.
- Integrated portfolio Security combines with managed network and UC under one vendor.
CrowdStrike
Palo Alto NetworksFortinetCyber Resilience
Disaster Recovery (DRaaS)
CBTS provides DRaaS and cloud backup as part of its cloud infrastructure portfolio, with resilience services delivered alongside managed IT and security for mid-market and enterprise clients.
- Integrated resilience DR and backup delivered alongside managed IT and security.
- Cloud-backed Recovery uses cloud infrastructure across Azure and AWS.
Microsoft Azure
AWSManaged IT & Cloud Ops
Managed IT Services
CBTS provides end-to-end managed IT for mid-market and enterprise, combining help desk, field services and cloud infrastructure management nationwide. Delivery draws on deep Cisco and Microsoft expertise.
- Single vendor Managed network, security and UC delivered together under one provider.
- Cisco + Microsoft depth Strong Cisco and Microsoft expertise underpins infrastructure operations.
- Vertical practices Dedicated practices for healthcare, financial services and government.
MicrosoftCiscoHow CBTS delivers
24/7/365 managed services delivered from CBTS Network and Security Operations Centers (NOC + SOC-as-a-Service) with proactive monitoring, threat detection and incident response; dedicated account teams and technology consultants. Scale of 2,200+ employees plus a network of ~40,000 global contractors (≈2,000 on active engagements). (vendor-reported)
Services in detail
- Managed IT ServicesDelivered as fully managed services under per-seat, per-asset or custom enterprise contracts.
- Managed Network ServicesDelivered as channel-led, fully managed network operations with 24/7 NOC support.
- Managed Security ServicesDelivered as fully managed security operations with 24/7 SOC coverage.
- Managed CommunicationsDelivered as managed UCaaS and CCaaS under subscription or enterprise contracts.
- vCIO / vCISODelivered as advisory, co-managed strategic guidance from senior security leaders.
Automate/AI, built in · AI-Powered Features. AI-powered security operations via multi-vendor MDR/XDR (CrowdStrike, Microsoft Sentinel) and Microsoft Copilot enablement services; no single proprietary AI platform (AI is applied within managed security and productivity offerings).
Compare
One quote is a price. Three quotes are a market.
We'd price CBTS next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to CBTS
Ntiva Manage Protect
Managed IT Services for Growing Businesses
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with CBTS.
Ask for a referenceDocuments
From CBTS
11 PDFs, collected while we vetted them
- CBTS collateral 1Download
- CBTS collateral 2Download
- CBTS collateral 3Download
- CBTS collateral 4Download
- CBTS collateral 5Download
- CBTS collateral 6Download
- CBTS collateral 7Download
- CBTS collateral 8Download
- CBTS collateral 9Download
- CBTS collateral 10Download
- CBTS collateral 11Download
Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price CBTS against two alternatives and tell you which one we'd pick, and why.