Partner Ecosystem
CBTS
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
Backup as a Service (BaaS) CCaaS / Cloud Contact Center Cloud Cost Optimization / FinOps Disaster Recovery (DRaaS) Endpoint Detection & Response (EDR) GRC / Compliance Management Hybrid / Multi-Cloud Managed Detection & Response (MDR) Managed IT Services Microsoft Teams Voice Private Cloud SASE / SSE SD-WAN SIEM / SOC-as-a-Service UCaaS / Cloud PBX Zero Trust Network Access (ZTNA)
About the partner
About CBTS
Data Management and Technology Services
CBTS (Cincinnati Bell Technology Solutions, an Altafiber company) provides comprehensive technology services including data management, cloud infrastructure, managed IT, UCaaS, CCaaS, managed security (MDR/XDR), and managed network services nationwide. CBTS combines deep Cisco, Microsoft, Palo Alto Networks, Fortinet, and CrowdStrike expertise to deliver end-to-end IT outsourcing for mid-market and enterprise.
Why teams choose CBTS
- Comprehensive technology services portfolio
- Strong Cisco + Microsoft expertise
- Subsidiary of Altafiber (Cincinnati Bell) with fiber adjacency
- Strong vertical practices (healthcare, financial services, government)
- Managed network + managed security + managed UC in one vendor
Recognition & proof points
- Ranked #43 on the CRN Solution Provider 500 (2024)
- Cisco and Microsoft partner designations across networking, security, collaboration and cloud.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 28, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by CBTS
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
managed_it_cloud_ops
Managed IT Services
CBTS provides end-to-end managed IT for mid-market and enterprise, combining help desk, field services and cloud infrastructure management nationwide. Delivery draws on deep Cisco and Microsoft expertise.
Single vendor — Managed network, security and UC delivered together under one provider.
Cisco + Microsoft depth — Strong Cisco and Microsoft expertise underpins infrastructure operations.
Vertical practices — Dedicated practices for healthcare, financial services and government.
Integrates with MicrosoftCisco
cybersecurity_compliance
Managed Detection & Response (MDR)
CBTS delivers managed detection and response with MDR/XDR coverage backed by a 24/7 SOC, using CrowdStrike, Palo Alto Networks and Fortinet technologies. Threat detection is integrated with its broader managed services portfolio.
24/7 SOC — Round-the-clock SOC monitoring backs detection and response.
Best-of-breed tooling — Built on CrowdStrike, Palo Alto Networks and Fortinet expertise.
Integrated portfolio — Security combines with managed network and UC under one vendor.
Integrates with CrowdStrikePalo Alto NetworksFortinet
communications_cx
UCaaS / Cloud PBX
CBTS offers UCaaS including hosted VoIP and Microsoft Teams voice, plus SIP trunking and voice services, delivered alongside its managed network and security stack.
Teams voice — Microsoft Teams voice delivered with deep Microsoft expertise.
Unified provider — Managed UC sits alongside managed network and security from one vendor.
Integrates with Microsoft TeamsCisco
connectivity_sase
SD-WAN
CBTS designs and manages SD-WAN as part of its managed network services, leveraging fiber adjacency through parent company Altafiber and strong Cisco networking expertise.
Fiber adjacency — Altafiber (Cincinnati Bell) ownership provides fiber network adjacency.
Cisco networking — Network design draws on strong Cisco engineering expertise.
Integrates with CiscoFortinet
cyber_resilience
Disaster Recovery (DRaaS)
CBTS provides DRaaS and cloud backup as part of its cloud infrastructure portfolio, with resilience services delivered alongside managed IT and security for mid-market and enterprise clients.
Integrated resilience — DR and backup delivered alongside managed IT and security.
Cloud-backed — Recovery uses cloud infrastructure across Azure and AWS.
Integrates with Microsoft AzureAWS
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
managed_it_cloud_ops
Managed IT Services
CBTS delivers comprehensive managed IT outsourcing including help desk, field services and cloud infrastructure operations for mid-market and enterprise nationwide.
Delivery: Delivered as fully managed services under per-seat, per-asset or custom enterprise contracts.
Broad portfolio — A comprehensive technology services portfolio under one provider.
Vertical depth — Strong practices in healthcare, financial services and government.
Integrates with MicrosoftCisco
connectivity_sase
Managed Network Services
CBTS provides managed network services spanning network design, SD-WAN and voice, backed by 24/7 NOC operations and fiber adjacency from parent Altafiber.
Delivery: Delivered as channel-led, fully managed network operations with 24/7 NOC support.
Fiber adjacency — Altafiber ownership provides direct fiber network adjacency.
24/7 NOC — Network operations are monitored around the clock.
Integrates with CiscoFortinet
cybersecurity_compliance
Managed Security Services
CBTS offers managed security services including MDR/XDR and vCISO, run from a 24/7 SOC and built on Palo Alto Networks, Fortinet and CrowdStrike expertise.
Delivery: Delivered as fully managed security operations with 24/7 SOC coverage.
24/7 SOC — Security operations run continuously from a dedicated SOC.
One-vendor security — Managed security combines with network and UC under a single vendor.
Integrates with Palo Alto NetworksCrowdStrikeFortinet
communications_cx
Managed Communications
CBTS delivers managed UC and contact center, including hosted VoIP, Microsoft Teams voice and CCaaS, as a managed service alongside its network and security offerings.
Delivery: Delivered as managed UCaaS and CCaaS under subscription or enterprise contracts.
Unified UC — Managed UC sits with network and security under one provider.
Microsoft + Cisco — Communications delivered with strong Microsoft and Cisco expertise.
Integrates with Microsoft TeamsCisco
cybersecurity_compliance
vCIO / vCISO
CBTS provides vCISO and advisory services to guide security strategy and governance for mid-market and enterprise clients, drawing on its vertical and security expertise.
Delivery: Delivered as advisory, co-managed strategic guidance from senior security leaders.
Strategic guidance — vCISO advisory aligns security strategy to business and vertical needs.
Integrated with managed — Advisory pairs with CBTS managed security and IT delivery.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting CBTS — 11 documents.
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