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Drips

Conversations as a Service

CommunicateAutomate/AI
CPaaS / Messaging APIsVoice AI / Conversational AI

Founded 2016 · Akron, OH · 51-200 employees · Private, VC/PE backed

Verified Sep 9, 2026Get pricing

Partnership Overview

Who Drips is built for

Enterprise marketing and demand-gen teams in healthcare, insurance, education, and finserv with large outbound contact requirements who need TCPA-compliant scalable conversation.

Drips runs AI-powered, two-way conversations at scale using texting, calling, and voicemail to increase customer engagement and drive better outreach outcomes. The platform uses conversational AI to handle the front-end of lead engagement, identification of consumer intent, and warm transfer/handoff to human agents for closing. Drips serves enterprise marketing and sales teams in healthcare, finserv, education, and home services.

  • VerifiedSep 9, 2026 · high confidence
  • 2solutions across 2 categories
  • 10 yrsin business, since 2016
  • 51-200employees

Why teams pick Drips

  • Specialized two-way SMS conversational AI
  • TCPA-compliant by design
  • Strong in regulated outbound use cases (healthcare, insurance)
  • Warm handoff to human reps

Probably not a fit

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Recognition & proof points

  • Featured in Forbes and Cox Business thought-leadership on conversational AIProof point · Forbes
  • Published enterprise outcomes with Liberty Mutual and Spring Venture GroupProof point
  • Strong presence on software-review platforms (Capterra, G2)Analyst recognition · G2

Notable clients

Vendor-reported

Liberty Mutual and Spring Venture Group (published case study) serves large US healthcare payers, a major durable-medical-equipment provider and a Fortune 500 healthcare services provider (named individually only in select cases).

Our Solutions

Rubber Duck solutions through Drips

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Drips' Communications & CX and AI Enablement & Automation solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Communicate

Communications & CX

CPaaS / Messaging APIs

Drips orchestrates outbound messaging across SMS, calling, and voicemail drops, providing programmatic, TCPA-compliant conversation workflows for enterprise marketing and sales teams.

  • TCPA-compliant by design Workflows are built to be TCPA-compliant for regulated outbound communication.
  • Multi-channel outreach Combines SMS, outbound calling, and voicemail drops in coordinated conversations.
SalesforceHubSpot
All CPaaS / Messaging APIs providers
Automate/AI

AI Enablement & Automation

Voice AI / Conversational AI

Drips runs AI-powered, two-way conversations at scale across texting, calling, and voicemail, using conversational AI to identify consumer intent and warm-transfer engaged leads to human agents.

  • Two-way SMS specialist Specialized in two-way SMS conversational AI rather than one-way blasts.
  • Warm human handoff AI handles front-end engagement then warm-transfers qualified leads to human reps for closing.
  • Regulated-use strength Strong fit for regulated outbound use cases such as healthcare and insurance.
SalesforceHubSpot
All Voice AI / Conversational AI providers

How Drips delivers

Customer SuccessImplementation & OnboardingIntegration Services

Delivered as a fully-managed 'Conversations as a Service' model: Drips builds and runs the conversation programs (strategy, behavior-based scripts and accountable program management) while the client approves strategy and reviews performance. Complements the client's existing CRM/contact center via an open API — no heavy technical lift or self-service configuration. (vendor-reported)

Services in detail

  • Implementation & OnboardingDelivered as a guided implementation engagement alongside the SaaS subscription.
  • Integration ServicesDelivered as part of platform setup, integrating with CRM systems such as Salesforce and HubSpot.
  • Customer SuccessDelivered as ongoing customer success engagement with conversation orchestration support.

Automate/AI, built in · Native AI Platform. Proprietary conversational AI for outbound lead engagement | NLP-based intent detection | Multi-channel orchestration (SMS, voice, voicemail)

Compare

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We'd price Drips next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

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Who we'd price next to Drips

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Replicant Communicate Automate/AI

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Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

1 published case study from Drips

Documents

From Drips

1 PDF, collected while we vetted them

  • Drips Medication Adherence Healthcare Case StudyPDF · 1.2 MBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

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