Partner profile
Eventus Solutions Group (Navixus)
Reinventing the Customer Experience
Founded 2009 · Denver, CO · 51-200 employees · Subsidiary or division
Partnership Overview
Who Eventus Solutions Group (Navixus) is built for
Enterprise contact centers (healthcare, insurance, retail, government) undertaking major CX transformation requiring vendor-neutral consulting plus implementation expertise.
Eventus Solutions Group (now operating as Navixus, a Tech Mahindra company) is a nationally recognized contact center consulting and managed services firm focused 100% on customer experience transformation. With 200+ successful contact center projects delivered for leaders in healthcare, insurance, retail, and government, Eventus brings a unique blend of CX strategy, technology implementation, and cross-platform analytics through their proprietary IntelligenceHub platform. As a technology-agnostic advisor, Eventus helps enterprises select, implement, and optimize contact center technologies.
- VerifiedSep 23, 2026 · high confidence
- 4solutions across 1 category
- 17 yrsin business, since 2009
- 51-200employees
Why teams pick Eventus Solutions Group (Navixus)
- + contact center transformations delivered
- Tech Mahindra subsidiary
- IntelligenceHub proprietary analytics
- Technology-agnostic advisor
- NICE inContact specialization
Probably not a fit
We haven't published fit caveats for Eventus Solutions Group (Navixus) yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
Named NICE 'Top Certified Implementation Partner' — 2024 winner and recognized multiple years runningCertification · NICE CXone
- Reports having influenced 1B+ customer interactions and reduced $100M+ in client costs while improving customer loyaltyProof point
/5 Glassdoor rating with 85% of employees recommendingProof point · Glassdoor
Notable clients
Vendor-reported200+ contact-center transformation projects delivered specific end-customer logos not publicly disclosed (healthcare, insurance, retail, government).
Our Solutions
Rubber Duck solutions through Eventus Solutions Group (Navixus)
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from Eventus Solutions Group (Navixus)'s Communications & CX solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Communications & CX
CCaaS / Cloud Contact Center
Eventus (Navixus) designs, implements, and optimizes cloud contact center platforms as a technology-agnostic advisor, with deep NICE inContact/CXone specialization.
- 200+ transformations Eventus has delivered 200+ contact center transformation projects.
- Technology-agnostic As a vendor-neutral advisor, Eventus selects the best-fit platform per client.
- NICE specialization Deep NICE inContact/CXone expertise underpins implementations.
NICE CXone
VerintWorkforce Engagement Management
Eventus delivers workforce optimization within contact center transformations, helping enterprises improve agent performance and operational efficiency.
- CX-focused expertise Eventus is focused 100% on customer experience transformation.
- Cross-platform analytics Workforce optimization is informed by cross-platform analytics insights.
VerintNICE CXoneConversation / Speech Analytics
Eventus provides cross-platform contact center analytics through its proprietary IntelligenceHub platform, surfacing insights across multiple CX technologies.
- IntelligenceHub platform The proprietary IntelligenceHub platform delivers cross-platform CX analytics.
- Vendor-neutral insight Analytics span multiple platforms thanks to a technology-agnostic approach.
NICE CXoneVerintProfessional / Advisory Services
Eventus provides CX strategy, roadmaps, and advisory services, helping enterprises select, implement, and optimize contact center technologies.
- CX strategy + delivery Eventus blends CX strategy with hands-on implementation.
- Tech Mahindra scale As a Tech Mahindra company, Eventus brings global delivery scale.
How Eventus Solutions Group (Navixus) delivers
Consulting plus managed-services delivery (CCaaS blueprint design, full-lifecycle implementation, system maintenance and enhancement) backed by parent Tech Mahindra's global scale. Hybrid remote/on-site teams operating from the Denver metro. (vendor-reported)
Services in detail
- Strategy & ConsultingDelivered as strategic consulting engagements led by CX transformation specialists.
- Implementation & OnboardingDelivered as project-based implementation services across CX technology platforms.
- Managed CommunicationsDelivered as ongoing managed services for contact center operations.
- Customer SuccessDelivered as ongoing customer success and vendor management support.
Automate/AI, built in · Integrates 3rd-party AI. IntelligenceHub cross-platform analytics | AI-augmented contact center optimization
Compare
One quote is a price. Three quotes are a market.
We'd price Eventus Solutions Group (Navixus) next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to Eventus Solutions Group (Navixus)
Frontline Group Communicate
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Bucher + Suter Communicate
Smart Omnichannel Contact Center Solutions
First Fire Consulting Communicate Automate/AI
Igniting Innovation in Cloud Technology
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
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Technology that doesn't sink under pressure
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