Partner profile

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NHC (New Horizon Communications)

Connecting Business with Communications

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Founded 2002 · Concord, Massachusetts · 51-200 employees · Private, independent

Partnership Overview

Who NHC (New Horizon Communications) is built for

Multi-location SMB and mid-market businesses needing simplified procurement of voice, data, and managed services.

NHC (New Horizon Communications) is a US-based managed connectivity and unified communications provider delivering UCaaS, SIP trunking, business internet, SD-WAN, and POTS replacement to multi-location SMB and mid-market enterprises. NHC operates as a single-source aggregator with US-based support and a strong channel partner program.

  • VerifiedSep 15, 2026 · high confidence
  • 5solutions across 3 categories
  • 24 yrsin business, since 2002
  • 51-200employees

Why teams pick NHC (New Horizon Communications)

  • Multi-carrier single-bill aggregation
  • POTS replacement specialists
  • US-based support
  • Strong channel program

Probably not a fit

We haven't published fit caveats for NHC (New Horizon Communications) yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.

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Recognition & proof points

  • BBB Accredited since 2011 (Concord, MA)Certification · BBB
  • Issued Strategic Partnership awards to Telarus and Sandler PartnersAward · Telarus
  • Active exhibitor at the Channel Partners Conference & ExpoProof point

Notable clients

Vendor-reported

Named end-customer logos limited (channel/aggregator model) published customer success story with allConnex. Channel partners include Sandler Partners and Telarus (both received NHC Strategic Partner awards).

Our Solutions

Rubber Duck solutions through NHC (New Horizon Communications)

From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from NHC (New Horizon Communications)'s Connectivity & SASE, Communications & CX, and Managed IT & Cloud Ops solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.

Connect

Connectivity & SASE

SD-WAN

NHC provides managed SD-WAN and network services using multi-carrier DIA and broadband aggregation to connect multi-location enterprises.

  • Multi-carrier aggregation DIA and broadband from multiple carriers are aggregated for resilient connectivity.
  • Single-bill management Network services are consolidated into one contract and bill.
Communicate

Communications & CX

UCaaS / Cloud PBX

NHC delivers UCaaS and hosted voice to multi-location SMB and mid-market enterprises, operating as a single-source aggregator with one contract and one bill across underlying carriers.

  • Single-bill aggregation Multi-carrier services are consolidated into one contract and one bill.
  • US-based support US-based 24/7 support backs the hosted voice service.
  • Multi-location focus Built for multi-location SMB and mid-market enterprises.
Microsoft Teams

SIP Trunking

NHC provides SIP trunking as part of its managed connectivity and communications portfolio, aggregated under a single contract and bill.

  • Single-source aggregation SIP services are consolidated with other carriers into one bill.
  • US-based support US-based 24/7 support handles voice issues directly.

Microsoft Teams Voice

NHC delivers Microsoft Teams direct routing so customers can use Teams as their enterprise calling platform alongside NHC's managed voice services.

  • Teams direct routing Calling is enabled directly within Microsoft Teams.
  • US-based support US-based 24/7 support backs the deployment.
Microsoft Teams

POTS Replacement

NHC specializes in POTS replacement, migrating legacy analog lines to modern POTS-in-a-box style solutions for multi-location enterprises.

  • POTS specialists Dedicated POTS replacement expertise for retiring legacy analog lines.
  • Single-bill consolidation Replacement lines are aggregated into one contract and bill across locations.

How NHC (New Horizon Communications) delivers

24/7 SupportImplementation & OnboardingManaged CommunicationsManaged Network ServicesPartner EnablementVendor / Escalation Management

US-based support; single point of contact and escalation across all underlying carriers and across the Network, Overlay and Management layers; dedicated implementation/project coordination for multi-site rollouts; lifetime support from implementation onward; updated customer & partner portals with real-time service and billing dashboards. (vendor-reported)

Services in detail

  • Managed CommunicationsDelivered as a fully managed service with US-based 24/7 support.
  • Managed Network ServicesDelivered as a fully managed service with single-bill consolidation.
  • Vendor / Escalation ManagementDelivered as an ongoing managed service handling carrier coordination on the customer's behalf.
  • 24/7 SupportDelivered as fully managed US-based 24/7 support.
  • Implementation & OnboardingDelivered as a project-based, channel-led implementation engagement.

Compare

One quote is a price. Three quotes are a market.

We'd price NHC (New Horizon Communications) next to these. Same scope on one page, sent to every provider, so the numbers actually line up.

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Already talking to someone else? Tell us and we'll put them in the mix.

Case Studies

What backs it up

Case studies

No published case studies yet.

Ask us and we'll request a reference call with NHC (New Horizon Communications).

Ask for a reference

Documents

From NHC (New Horizon Communications)

4 PDFs, collected while we vetted them

  • NHC Customer BriefPDF · 476.6 KBDownload
  • NHC POTS Alternative GuidePDF · 166.5 KBDownload
  • NHC SD WAN FlyerPDF · 849.2 KBDownload
  • NHC 5G Fixed Wireless FlyerPDF · 232.1 KBDownload

Profile compiled by Rubber Duck Technology from primary sources and partner collateral. Vendor-reported figures are labeled as theirs. Spot something wrong? Tell us.

Technology that doesn't sink under pressure

Talk it through before you sign.

Send us what you run today. We'll price NHC (New Horizon Communications) against two alternatives and tell you which one we'd pick, and why.