Partner Ecosystem
Quest Technology Management
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Quest Technology Management
Service-based IT solutions — your needs come first
Quest Technology Management (Questsys) is a Sacramento, California-based provider of service-based IT solutions — cybersecurity (including MDR and incident response), data center/colocation, managed and cloud services (IaaS, DaaS, DRaaS), business continuity and IT project management. Quest operates a network of Tier 3, SSAE 16/18 Type II-compliant Service Delivery Centers (SDCs) across North America and globally (notably its Roseville and McClellan facilities in the disaster-safe Sacramento region), delivering enterprise-grade infrastructure, 24/7 NOC monitoring and business-resumption capabilities to SMB-to-enterprise clients.
Why teams choose Quest Technology Management
- Owns/operates Tier 3, SSAE 16/18 Type II SDCs in disaster-safe zones (no seismic/flood risk)
- global SDC network across 3 continents
- full lifecycle from colocation to managed/cloud to MDR under one provider
- consultative discovery workshops
- strong business-continuity/DR focus
Capabilities we have validated
- Tier 3 / SSAE 16-18 Type II data centers in disaster-safe zones
- global SDC footprint (3 continents)
- 24/7 NOC
- MDR & incident response
- DRaaS/DaaS/IaaS
- business-resumption/command-center space
- edge compute
Recognition & proof points
- CRN Solution Provider 500 (#177 in 2025
- #152 in 2023)
- CRN Tech Elite 250 (2023)
- Telarus 'Charlie Lomond' Award (2024, to CEO Tim Burke).
AI in the offering
IT services/data-center & managed-security provider; no notable proprietary AI offering (AI referenced only in cybersecurity/IT context).
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 16, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Quest Technology Management
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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Colocation
Quest owns and operates Tier 3, SSAE 16/18 Type II Service Delivery Centers in disaster-safe zones, providing colocation with remote/smart hands across a global footprint.
Disaster-safe sites — Tier 3, SSAE 16/18 Type II facilities sit in zones without seismic or flood risk.
Global footprint — A global SDC network spans three continents.
Single-provider lifecycle — Colocation extends through managed, cloud, and MDR under one provider.
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Managed Cloud
Quest delivers managed cloud and infrastructure services including IaaS, DaaS, and DRaaS, backed by 24/7 NOC monitoring from its own data centers.
Owned infrastructure — Cloud services run on Quest's own Tier 3, SSAE 16/18 Type II facilities.
24/7 NOC — Around-the-clock NOC monitoring backs managed cloud operations.
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Managed Security
Quest provides managed detection and response (MDR), incident response, and vulnerability testing as part of its service-based IT portfolio.
MDR plus IR — MDR and incident response are delivered under the same provider as data center and cloud.
Full lifecycle — Security spans the full lifecycle from colocation to managed cloud to MDR.
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Disaster Recovery
Quest provides DRaaS and business continuity through dedicated business-resumption and command-center space, with a strong disaster-recovery focus.
Business-resumption space — Dedicated business-resumption and command-center facilities support recovery.
Disaster-safe zones — Recovery sites sit in zones without seismic or flood risk.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed Services
Quest provides 24/7 NOC monitoring, IT operations management, and managed cloud and infrastructure from its owned Service Delivery Centers.
Delivery: Delivered as a fully managed service with 24/7 NOC monitoring.
24/7 NOC — Continuous NOC monitoring covers IT operations end to end.
Owned facilities — Services run on Quest's own Tier 3, SSAE 16/18 Type II data centers.
data_center_colo
Colocation
Quest provides colocation and remote hands from Tier 3, SSAE 16/18 Type II Service Delivery Centers located in disaster-safe regions.
Delivery: Delivered from owned data centers with remote/smart hands support.
Disaster-safe location — Facilities avoid seismic and flood risk for resilient hosting.
Three-continent reach — A global SDC network spans three continents.
cybersecurity_compliance
Security Services
Quest delivers managed detection and response plus incident response, integrated with its data center and managed cloud operations.
Delivery: Delivered as managed detection and response with incident response capability.
Single provider — MDR and IR sit under the same provider as colocation and cloud.
24/7 backing — Security operations are supported by a 24/7 NOC.
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Cloud Consulting
Quest runs consultative discovery workshops and assessments to plan IaaS, DaaS, and DRaaS deployments and IT projects for clients.
Delivery: Delivered as consultative discovery workshops, assessments, and IT project management.
Consultative approach — Discovery workshops align cloud plans to client needs first.
Full-lifecycle provider — Consulting connects to managed cloud, colocation, and MDR under one provider.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
Resources
Documents & collateral
Datasheets, spec sheets, case studies and pricing references collected while vetting Quest Technology Management — 10 documents.
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