Partner Ecosystem
Crexendo
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About Crexendo
The Smart Cloud Communications Platform
Crexendo (NASDAQ: CXDO) is a publicly-traded cloud communications and software company that powers business communications for SMBs through enterprise organizations. After acquiring NetSapiens in 2021, Crexendo operates as both a direct UCaaS provider and a platform vendor licensing the now ‘AI-native’ NetSapiens softswitch/SNAPsolution to other service providers and carriers. The combined company powers over 7 million end users worldwide across 3,500+ service providers plus direct enterprise customers, making it one of the largest white-label communications platforms in the industry. NetSapiens’ architecture avoids per-seat pricing penalties, hosts on Oracle Cloud Infrastructure (with hybrid/on-prem options), and now includes AI Receptionist (CAIRO) and a partner Marketplace.
Why teams choose Crexendo
- Dual go-to-market: own UCaaS service plus licensing the NetSapiens platform to 3,500+ service providers globally
- Public on NASDAQ (CXDO)
- Proprietary NetSapiens softswitch (carrier-grade, AI-native)
- Powers 7M+ end users worldwide
- Strong channel partner program
- Long history (Crexendo founded 2008, NetSapiens founded 2002)
Capabilities we have validated
- Proprietary NetSapiens softswitch
- Multi-tenant carrier-grade platform
- Microsoft Teams integration
- E-911
- Public NASDAQ-traded (CXDO)
- White-label / OEM platform for 200+ partners
- Geo-redundant architecture
Recognition & proof points
- Public on NASDAQ (CXDO)
- Frost & Sullivan 2024 Competitive Strategy Leader – Cloud Communications Platform Industry
- 2026 TMCnet Remote/Hybrid Work Leadership Award
- 2025 Generative AI Product of the Year
- NetSapiens ranked Fastest-Growing UCaaS Platform in North America (Frost & Sullivan)
AI in the offering
NetSapiens is marketed as an 'AI-native' communications platform with embedded, extensible AI: call transcription, sentiment analysis, real-time agent assist, AI-powered IVR, automation, and CAIRO AI Receptionist (available via the Crexendo Marketplace). 400+ pre-built integrations and open APIs feed call intelligence into CRMs and analytics.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 5, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by Crexendo
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
communications_cx
UCaaS / Cloud PBX
Crexendo delivers cloud PBX and UCaaS through Crexendo Business Solutions, built on its proprietary NetSapiens softswitch and serving both direct customers and 200+ licensed partners.
Carrier-grade softswitch — The proprietary NetSapiens softswitch powers a carrier-grade, multi-tenant UCaaS platform.
Powers ~5M users — The platform serves nearly 5 million end users worldwide across direct and partner channels.
Dual go-to-market — Crexendo both sells UCaaS directly and licenses its platform to 200+ partners globally.
Integrates with Microsoft TeamsSalesforceHubSpot
communications_cx
Microsoft Teams Voice
Crexendo integrates Microsoft Teams with its UCaaS platform, enabling Teams as a calling endpoint on the NetSapiens softswitch.
Teams integration — Native Microsoft Teams integration extends enterprise voice into the Teams workspace.
E-911 support — Built-in E-911 supports compliant emergency calling for distributed users.
Integrates with Microsoft TeamsMicrosoft 365
communications_cx
CCaaS / Cloud Contact Center
Crexendo provides cloud contact center capabilities with auto attendant, IVR, and call recording on its multi-tenant carrier-grade platform.
CRM integrations — Integrations with Salesforce, Zendesk, and ConnectWise connect the contact center to business systems.
Carrier-grade reliability — A geo-redundant, carrier-grade architecture supports dependable contact center operations.
Integrates with SalesforceZendeskConnectWise
communications_cx
Video Conferencing / Collaboration
Crexendo offers video, team chat, mobile and web phone, and web faxing as part of its unified communications suite.
Unified suite — Video, chat, mobile, and web phone are unified on one carrier-grade platform.
Broad deployment — Collaboration tools reach nearly 5 million users across direct and partner customers.
communications_cx
SIP Trunking
Crexendo provides SIP trunking on its NetSapiens-based carrier-grade platform, including for white-label service providers and CLECs.
White-label ready — The NetSapiens platform lets carriers and CLECs deliver SIP services under their own brand.
Geo-redundant — A geo-redundant architecture supports resilient voice connectivity.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
communications_cx
Implementation & Onboarding
Crexendo provides implementation and deployment for its UCaaS service, plus custom development on the NetSapiens platform.
Delivery: Delivered as project-based implementation and deployment, with custom development available.
Custom development — In-house development on the proprietary NetSapiens platform supports tailored deployments.
Proven platform — Implementations run on a softswitch powering nearly 5 million users.
communications_cx
Channel-led delivery
Crexendo licenses its NetSapiens SNAPsolution platform to 200+ carriers, CLECs, and service providers as a white-label UCaaS offering.
Delivery: Delivered through platform/white-label licensing to carriers and service providers.
200+ partners — Crexendo licenses its platform to 200+ partners globally as one of the largest white-label communications platforms.
Carrier-grade OEM — The NetSapiens softswitch gives partners a carrier-grade, multi-tenant OEM platform.
communications_cx
Partner Enablement
Crexendo runs a strong channel partner program supporting both its direct UCaaS resellers and its 200+ platform licensees.
Delivery: Delivered through a structured channel partner program.
Strong partner program — A long-standing channel program supports resellers and platform licensees alike.
Public-company backing — NASDAQ-listed (CXDO) status gives partners a stable, transparent vendor.
communications_cx
Customer Success
Crexendo supports its direct enterprise customers and partner base across a platform serving nearly 5 million end users.
Delivery: Delivered through ongoing account management for direct and partner customers.
Established track record — A history dating to 2008 (NetSapiens to 2002) reflects deep communications expertise.
Large installed base — Success teams support nearly 5 million users across direct and partner channels.
communications_cx
24/7 Support
Crexendo provides 24/7 support across its UCaaS service and licensed platform deployments.
Delivery: Fully managed, round-the-clock 24/7 support.
Always-on support — 24/7 support backs a geo-redundant, carrier-grade communications platform.
Scale-proven — Support sustains a platform serving nearly 5 million end users worldwide.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
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