Partner Ecosystem
S-NET Communications
Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.
About the partner
About S-NET Communications
Fully Managed Business Communications, Networking, and Security
S-NET Communications is a Chicago-area (Schaumburg, IL) provider of fully managed business communications, networking and security, offering a single-vendor ecosystem of UCaaS, CCaaS (S-NET Engage), SD-WAN/SASE, managed firewall and managed connectivity delivered with concierge-level, white-glove support. Founded in 2005/2006, S-NET serves 2,000+ companies with tens of thousands of subscribers, concentrated in hospitality, QSR/franchise, healthcare, financial services and professional services. On May 4, 2026, S-NET was acquired by COEO Solutions (a Riata Capital Group private-equity portfolio company), gaining national infrastructure, a deeper engineering bench and a broader managed portfolio while retaining its brand, account teams and high-touch service model.
Why teams choose S-NET Communications
- Chicago-based with national capability
- White-glove support model
- Single-vendor for UC + CC + Network + Security
- Owns own platform
Capabilities we have validated
- S-NET hosted VoIP platform
- Multi-vendor connectivity
- Managed SD-WAN
- Managed security
- Chicago-area on-site
- Microsoft Teams integration
Recognition & proof points
- Marco's Pizza Technology Partner of the Year — three consecutive years (2023, 2024, 2025)
- Sandler Partners channel partnership.
AI in the offering
S-NET offers an AI-powered contact center platform (S-NET Engage) with conversational self-service, real-time agent guidance and customer-sentiment analysis (verified via the May 2026 COEO acquisition announcements). AI capabilities are embedded in the CCaaS/CX stack; S-NET does not develop proprietary foundation models.
Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Sep 11, 2026 · High confidence · Verified multi-source.
Capabilities
Solutions Delivered by S-NET Communications
The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.
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UCaaS / Cloud PBX
S-NET delivers cloud VoIP and hosted PBX on its own UCaaS platform, with Microsoft Teams integration, as part of a unified business communications ecosystem.
Owns its platform — S-NET runs its own hosted VoIP platform, giving it direct control over the service.
White-glove support — A white-glove support model serves as an entire technology team for customers.
Teams integration — Microsoft Teams integration unifies calling within familiar collaboration tools.
Integrates with MicrosoftCisco
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CCaaS / Cloud Contact Center
S-NET provides cloud contact center capabilities alongside its UCaaS platform so customers can manage voice communications and customer interactions from a single vendor.
Single-vendor stack — UC, CC, network, and security come from one provider for simpler operations.
White-glove support — A hands-on support model helps tune contact center operations.
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SIP Trunking
S-NET delivers SIP trunking as part of its communications portfolio, connecting customer phone systems to its carrier-grade voice services.
Single-vendor voice — SIP trunking is delivered alongside UC and network services from one provider.
National capability — Chicago-based with national reach for multi-location voice needs.
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SD-WAN
S-NET delivers managed SD-WAN with multi-vendor connectivity to optimize and secure network traffic across customer sites.
Managed network — SD-WAN is fully managed by S-NET as part of its single-vendor stack.
Multi-vendor connectivity — Multiple underlying carriers provide flexible, resilient connectivity.
Integrates with Cisco
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Dedicated Internet Access (DIA)
S-NET provides business internet, including dedicated access, sourced through multi-vendor connectivity to support its communications and network services.
Multi-vendor sourcing — Access to multiple carriers allows the right connectivity for each site.
Single-vendor management — Internet is managed together with UC, CC, and security by one provider.
Delivery
How We Deliver
Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.
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Managed Communications
S-NET fully manages business communications across UCaaS and CCaaS on its own platform, acting as the customer's communications team.
Delivery: Delivered as a fully managed service with a white-glove support model.
Acts as your IT team — S-NET serves as an entire technology team for communications.
Owns the platform — Managing its own platform gives S-NET direct control over service quality.
Integrates with Microsoft
connectivity_sase
Managed Network Services
S-NET provides managed network services including SD-WAN and multi-vendor connectivity, with Chicago-area on-site capability and national reach.
Delivery: Delivered as a fully managed service with on-site support in the Chicago area.
On-site capability — Chicago-area on-site support complements remote management.
Single-vendor stack — Network is managed alongside UC, CC, and security from one provider.
Integrates with Cisco
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Managed Security Services
S-NET delivers managed security as part of its unified ecosystem, protecting the communications and network services it provides.
Delivery: Delivered as a fully managed service integrated with the customer's communications and network stack.
Unified single vendor — Security is managed together with UC, CC, and network for one accountable provider.
White-glove model — Hands-on support extends to security operations.
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Implementation & Onboarding
S-NET provides implementation services to deploy its communications, network, and security solutions for customers transitioning to its platform.
Delivery: Delivered as a project-based implementation engagement.
White-glove onboarding — Hands-on implementation reduces disruption during transition.
Single point of delivery — One provider deploys the full UC, CC, network, and security stack.
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24/7 Support
S-NET provides around-the-clock support for its managed communications, network, and security services.
Delivery: Delivered as fully managed 24/7 support under a white-glove model.
Always-on coverage — Round-the-clock support keeps communications and networks running.
Single accountable vendor — One provider supports the entire technology stack.
Proof
Results with this partner
Documented outcomes from real engagements — not testimonial vibes.
Case studies featuring this partner are being prepared. See all client results →
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