Partner profile
S-NET Communications
Fully Managed Business Communications, Networking, and Security
Founded 2005 · Schaumburg, IL · 51-200 employees · Acquired or merged
Partnership Overview
Who S-NET Communications is built for
Mid-market businesses (50-500 employees) wanting a single nationwide provider for unified communications, contact center, SD-WAN, and managed security.
S-NET Communications is a Chicago-area (Schaumburg, IL) provider of fully managed business communications, networking and security, offering a single-vendor ecosystem of UCaaS, CCaaS (S-NET Engage), SD-WAN/SASE, managed firewall and managed connectivity delivered with concierge-level, white-glove support. Founded in 2005/2006, S-NET serves 2,000+ companies with tens of thousands of subscribers, concentrated in hospitality, QSR/franchise, healthcare, financial services and professional services. On May 4, 2026, S-NET was acquired by COEO Solutions (a Riata Capital Group private-equity portfolio company), gaining national infrastructure, a deeper engineering bench and a broader managed portfolio while retaining its brand, account teams and high-touch service model.
- VerifiedSep 11, 2026 · high confidence
- 5solutions across 3 categories
- 21 yrsin business, since 2005
- 51-200employees
Why teams pick S-NET Communications
- Chicago-based with national capability
- White-glove support model
- Single-vendor for UC + CC + Network + Security
- Owns own platform
Probably not a fit
We haven't published fit caveats for S-NET Communications yet. Tell us what you run and we'll say whether they fit, or who we'd look at instead.
Get matched insteadRecognition & proof points
- Marco's Pizza Technology Partner of the Year — three consecutive years (2023, 2024, 2025)Partner status
Sandler Partners channel partnershipProof point · Sandler Partners
Notable clients
Vendor-reportedMarco's Pizza (multi-year franchise technology partner).
Our Solutions
Rubber Duck solutions through S-NET Communications
From first evaluation to day-to-day operations, Rubber Duck Technology helps you get full value from S-NET Communications' Connectivity & SASE, Communications & CX, and Cybersecurity & Compliance solutions. We fit them to the systems you already run, remove overlap, and give you a clear view of how they perform, so your team can move faster with fewer surprises.
Connectivity & SASE
SD-WAN
S-NET delivers managed SD-WAN with multi-vendor connectivity to optimize and secure network traffic across customer sites.
- Managed network SD-WAN is fully managed by S-NET as part of its single-vendor stack.
- Multi-vendor connectivity Multiple underlying carriers provide flexible, resilient connectivity.
CiscoDedicated Internet Access (DIA)
S-NET provides business internet, including dedicated access, sourced through multi-vendor connectivity to support its communications and network services.
- Multi-vendor sourcing Access to multiple carriers allows the right connectivity for each site.
- Single-vendor management Internet is managed together with UC, CC, and security by one provider.
Communications & CX
UCaaS / Cloud PBX
S-NET delivers cloud VoIP and hosted PBX on its own UCaaS platform, with Microsoft Teams integration, as part of a unified business communications ecosystem.
- Owns its platform S-NET runs its own hosted VoIP platform, giving it direct control over the service.
- White-glove support A white-glove support model serves as an entire technology team for customers.
- Teams integration Microsoft Teams integration unifies calling within familiar collaboration tools.
MicrosoftCiscoCCaaS / Cloud Contact Center
S-NET provides cloud contact center capabilities alongside its UCaaS platform so customers can manage voice communications and customer interactions from a single vendor.
- Single-vendor stack UC, CC, network, and security come from one provider for simpler operations.
- White-glove support A hands-on support model helps tune contact center operations.
SIP Trunking
S-NET delivers SIP trunking as part of its communications portfolio, connecting customer phone systems to its carrier-grade voice services.
- Single-vendor voice SIP trunking is delivered alongside UC and network services from one provider.
- National capability Chicago-based with national reach for multi-location voice needs.
How S-NET Communications delivers
White-glove, concierge-level support with a dedicated solutions team and direct access to engineers; fully-managed platform (UC + contact center + SD-WAN + security) with 24/7 support. Vendor-stated 99.3% client retention, 90+ NPS and a 9+ year average customer lifecycle. (vendor-reported)
Services in detail
- Managed CommunicationsDelivered as a fully managed service with a white-glove support model.
- Managed Network ServicesDelivered as a fully managed service with on-site support in the Chicago area.
- Managed Security ServicesDelivered as a fully managed service integrated with the customer's communications and network stack.
- Implementation & OnboardingDelivered as a project-based implementation engagement.
- 24/7 SupportDelivered as fully managed 24/7 support under a white-glove model.
Automate/AI, built in · AI-Powered Features. S-NET offers an AI-powered contact center platform (S-NET Engage) with conversational self-service, real-time agent guidance and customer-sentiment analysis (verified via the May 2026 COEO acquisition announcements). AI capabilities are embedded in the CCaaS/CX stack; S-NET does not develop proprietary foundation models.
Compare
One quote is a price. Three quotes are a market.
We'd price S-NET Communications next to these. Same scope on one page, sent to every provider, so the numbers actually line up.
Who we'd price next to S-NET Communications
TPx Communicate Connect
Managed Services Delivered. Simplified.
Spectrotel Connect Communicate
Managed Network Solutions Powered by Choice
Fusion Connect Communicate Connect
Managed Communications and Network Solutions
Crexendo Communicate
The Smart Cloud Communications Platform
Already talking to someone else? Tell us and we'll put them in the mix.
Case Studies
What backs it up
Case studies
No published case studies yet.
Ask us and we'll request a reference call with S-NET Communications.
Ask for a reference
Technology that doesn't sink under pressure
Talk it through before you sign.
Send us what you run today. We'll price S-NET Communications against two alternatives and tell you which one we'd pick, and why.