September 13, 2026
NSD, a U.S. logistics and delivery company, used IntelePeer SmartFlows to automate inbound call routing and self-service, handling 30% of calls without an agent and saving over $730K a year.
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September 13, 2026
Lucency, a Lehi, Utah CX technology company, replaced a slow, unreliable telephony provider with IntelePeer's CAP, SmartFlows and SIP trunking, cutting its clients' call handling times by over 60 seconds.
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September 13, 2026
Life Storage, a self-storage REIT with more than 1,000 locations, consolidated its communication vendors on IntelePeer's Communications Automation Platform, ending SIP trunking issues and late-night troubleshooting calls.
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September 13, 2026
A leading healthcare company layered IntelePeer's Communications Automation Platform over its existing contact center to automate patient inquiries and refill reminders, cutting hold times and communication costs.
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September 13, 2026
Benevis LLC, a dental practice management provider handling 1.2 million patient visits a year, deployed IntelePeer's SmartAgent conversational AI to automate appointment scheduling, cutting wait times and call center costs.
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September 13, 2026
The largest U.S. professional healthcare association used Humach AI-powered Digital Agents to replace declining outbound calling with segmented email outreach, lifting contact rates 38%, tripling its viable sales population and generating over $600,000.
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September 13, 2026
A major US health plan operating in over 30 states used Drips' two-way conversational SMS and warm transfers to re-engage previously non-adherent Part D members, lifting medication adherence 8.8% and delivering $3.41M in first-year impact.
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June 12, 2026
The Leading Customer Service Automation Platform
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June 12, 2026
AI Coach — Simulation Training for Customer-Facing Teams
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June 12, 2026
No-code decision trees with AI for contact centers
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