MetTel

Partner Ecosystem

MetTel

Part of the Rubber Duck Technology partner ecosystem — vetted for capability, accountability, and fit before they ever meet a client.

About the partner

About MetTel

Driving Digital Transformation in Communications

Founded1996
HeadquartersNew York City, New York, USA
Company size201-1,000 employees
OwnershipPrivate – Independent
AI capabilityAI-Powered Features

MetTel is a global communications and digital transformation services provider serving 2,000+ enterprise customers including 100+ Fortune 500. MetTel delivers managed network (SD-WAN, SASE, MPLS), UCaaS (MetTel Mobility / Teams Direct Routing), POTS replacement, IoT, and a market-leading mobility management practice. Multiple-year Gartner MQ Leader for Managed Network Services. Won the largest US federal communications contract (GSA EIS) in 2021.

Why teams choose MetTel

  • Gartner MQ Leader for Managed Network Services (multiple years)
  • GSA EIS contract winner (largest US federal communications contract, 2021)
  • Multi-vendor managed SD-WAN expertise
  • Strong mobility management practice
  • POTS replacement solution
  • Channel-led GTM with TSDs

Capabilities we have validated

  • Managed multi-vendor SD-WAN/SASE
  • GSA EIS federal contract
  • Bruin TEM / mobility platform
  • Strong Microsoft Teams Direct Routing
  • POTS replacement

Recognition & proof points

  • Gartner MQ Leader for Managed Network Services (multiple years)
  • GSA EIS federal contract winner

AI in the offering

AI for network optimization, anomaly detection, and managed services automation; mobile expense management automation through MetTel Bruin platform.

Profile maintained by Rubber Duck Technology research from primary sources and partner collateral · Last verified Aug 21, 2026 · High confidence · Verified multi-source.

Capabilities

Solutions Delivered by MetTel

The outcomes this partner is equipped to deliver — drawn from our vetting record, not their marketing deck.

connectivity_sase

SD-WAN

MetTel delivers managed multi-vendor SD-WAN as a core of its managed network portfolio, serving 2,000+ enterprise customers including 100+ Fortune 500.

Gartner MQ Leader — Recognized as a multiple-year Gartner Magic Quadrant Leader for Managed Network Services.

Multi-vendor expertise — Manages SD-WAN across Cisco, VeloCloud, Versa, and Fortinet platforms.

Enterprise scale — Serves 2,000+ enterprises including over 100 Fortune 500 companies.

Integrates with CiscoVeloCloud (Arista)Versa Networks

connectivity_sase

SASE / SSE

MetTel provides managed SASE/SSE that converges secure networking and access for distributed enterprises, integrated with its SD-WAN practice.

Converged secure access — Combines networking and security for distributed enterprises.

Managed delivery — Operated through MetTel's managed network practice and NOC.

Multi-vendor flexibility — Supports leading SASE vendors rather than locking to one.

Integrates with Palo Alto NetworksFortinetVersa Networks

connectivity_sase

MPLS / Private Line

MetTel offers MPLS/IP-VPN and private line connectivity as part of its managed network services for multi-site and federal enterprises.

Federal-grade delivery — Backed by the GSA EIS contract, the largest US federal communications contract.

Managed network leadership — Part of a Gartner MQ Leader managed network portfolio.

Enterprise scale — Supports 2,000+ enterprise customers globally.

communications_cx

UCaaS / Cloud PBX

MetTel delivers hosted voice and UCaaS including Microsoft Teams Direct Routing, unifying enterprise communications across its network.

Strong Teams Direct Routing — Recognized strength in Microsoft Teams Direct Routing deployments.

Integrated with network — Voice runs over MetTel's managed network for single accountability.

Enterprise and federal reach — Serves large enterprises and federal customers at scale.

Integrates with Microsoft Teams

managed_it_cloud_ops

Mobility Lifecycle Management

MetTel runs a market-leading mobility management practice covering UEM and the full device lifecycle, supported by its Bruin TEM/mobility platform.

Bruin platform — Bruin TEM/mobility platform centralizes expense and lifecycle management.

Strong mobility practice — Recognized strength in enterprise mobility management.

Enterprise scale — Manages mobility for large and Fortune 500 enterprises.

Delivery

How We Deliver

Engagement & delivery models we have validated with this partner — where the slide deck ends and the actual work begins.

connectivity_sase

Managed Network Services

MetTel manages SD-WAN, SASE, MPLS, and internet connectivity for global enterprises and federal agencies as its flagship managed practice.

Delivery: Fully managed with a 24/7 NOC and channel-led go-to-market through TSDs.

Gartner MQ Leader — Multiple-year Gartner MQ Leader for Managed Network Services.

Federal credentials — Won the GSA EIS contract, the largest US federal communications contract.

Multi-vendor SD-WAN — Manages across Cisco, Versa, Fortinet, and VeloCloud.

Integrates with CiscoFortinetVersa Networks

communications_cx

Managed Communications

MetTel manages enterprise voice and UCaaS including Teams Direct Routing and POTS replacement across its customer base.

Delivery: Fully managed and integrated with MetTel's network and NOC.

POTS replacement — Offers a dedicated solution for retiring legacy POTS lines.

Teams Direct Routing — Strong capability in Microsoft Teams enterprise voice.

Single accountability — Voice managed alongside network for one point of contact.

Integrates with Microsoft Teams

managed_it_cloud_ops

Managed Mobility Services

MetTel delivers managed mobility covering device lifecycle, UEM, and telecom/tech expense management via its Bruin platform.

Delivery: Delivered as a managed service backed by the Bruin TEM/mobility platform.

Market-leading practice — Recognized strength in enterprise mobility management.

Bruin platform — Centralizes mobility and telecom expense management.

Enterprise scale — Supports large and Fortune 500 mobile fleets.

managed_it_cloud_ops

Network Operations Center (NOC)

MetTel operates a 24/7 NOC providing monitoring and support for its managed network, communications, and mobility services.

Delivery: Delivered around the clock from a 24/7 NOC supporting all managed services.

24/7 coverage — Continuous monitoring across network, voice, and mobility.

Enterprise reliability — Supports 2,000+ enterprises including 100+ Fortune 500.

Federal-grade operations — Operations proven on the largest US federal communications contract.

managed_it_cloud_ops

Vendor / Escalation Management

MetTel acts as a single point of accountability across underlying carriers and vendors, managing escalations on behalf of enterprise customers.

Delivery: Delivered as managed vendor and escalation handling coordinated through the NOC.

Single accountability — One provider manages many underlying carriers and vendors.

Channel-led model — Coordinated through a TSD channel go-to-market.

Enterprise focus — Built for the demands of large, multi-vendor environments.

Proof

Results with this partner

Documented outcomes from real engagements — not testimonial vibes.

Resources

Documents & collateral

Datasheets, spec sheets, case studies and pricing references collected while vetting MetTel — 58 documents.

MetTel Mobility as a Service DatasheetPDF · 507.6 KBView ↗MetTel Onsite Managed Firewall DatasheetPDF · 273.7 KBView ↗MetTel Managed Wi Fi DatasheetPDF · 277.3 KBView ↗MetTel SD WAN Home Office DatasheetPDF · 491.3 KBView ↗MetTel Cloud PBX VoIP DatasheetPDF · 719.6 KBView ↗MetTel SD WAN Managed Service Frost Sullivan WhitepaperPDF · 770.2 KBView ↗MetTel POTS Transformation DatasheetPDF · 5.2 MBView ↗MetTel SD WAN for Federal WhitepaperPDF · 795.9 KBView ↗MetTel Federal Solutions DatasheetPDF · 1.3 MBView ↗MetTel MEDIK Mobile Emergency Data Internet Kit DatasheetPDF · 474.4 KBView ↗MetTel Mobile Device as a Service MDaaS DatasheetPDF · 2.4 MBView ↗MetTel Business Access Cable Broadband DatasheetPDF · 382.6 KBView ↗MetTel 5G Mobility InfosheetPDF · 285.0 KBView ↗MetTel Contact Center as a Service Talkdesk DatasheetPDF · 312.5 KBView ↗MetTel Cloud Connect Managed Services DatasheetPDF · 253.3 KBView ↗MetTel Cloud DDoS Protection DatasheetPDF · 301.9 KBView ↗MetTel Cloud PBX Analytics DatasheetPDF · 873.1 KBView ↗MetTel CCaaS for Banking DatasheetPDF · 500.5 KBView ↗MetTel CCaaS for Healthcare Providers DatasheetPDF · 538.9 KBView ↗MetTel CCaaS for Insurance DatasheetPDF · 1.2 MBView ↗MetTel CCaaS for Retail DatasheetPDF · 460.0 KBView ↗MetTel Copper Retirement BulletinPDF · 7.2 MBView ↗MetTel CRM Integration DatasheetPDF · 161.8 KBView ↗MetTel DayOne DatasheetPDF · 435.0 KBView ↗MetTel Digital Voice VoIP DatasheetPDF · 311.0 KBView ↗MetTel Firewall as a Service FWaaS DatasheetPDF · 303.4 KBView ↗MetTel Fleet Management IoT Government DatasheetPDF · 626.5 KBView ↗MetTel Fleet Management IoT DatasheetPDF · 1.3 MBView ↗MetTel Fleet Management IoT School Buses Vans DatasheetPDF · 698.2 KBView ↗MetTel Guide to SASEPDF · 2.0 MBView ↗MetTel Intelligent Call Recorder DatasheetPDF · 454.1 KBView ↗MetTel IoT Municipal Water Pressure Monitoring DatasheetPDF · 546.1 KBView ↗MetTel IoT Single SIM DatasheetPDF · 412.8 KBView ↗MetTel Line of Sight Broadband DatasheetPDF · 166.8 KBView ↗MetTel Portal Bruin TEM DatasheetPDF · 442.6 KBView ↗MetTel MPLS DatasheetPDF · 161.5 KBView ↗MetTel Network Scout DatasheetPDF · 545.2 KBView ↗MetTel SIP PRI DatasheetPDF · 158.4 KBView ↗MetTel SIP Trunking DatasheetPDF · 159.9 KBView ↗MetTel Starlink DatasheetPDF · 530.0 KBView ↗MetTel Satellite Broadband DatasheetPDF · 565.9 KBView ↗MetTel Wi Fi Analytics DatasheetPDF · 418.3 KBView ↗MetTel Zero Trust Network Access ZTNA DatasheetPDF · 420.3 KBView ↗MetTel Mobile Threat Defense DatasheetPDF · 737.8 KBView ↗MetTel Connected Laptop as a Service DatasheetPDF · 1.0 MBView ↗MetTel Case Study Major Healthcare CompanyPDF · 514.1 KBView ↗MetTel Case Study Federal Civilian Agency TEMPDF · 722.2 KBView ↗MetTel Case Study Le DuffPDF · 586.7 KBView ↗MetTel Case Study Rotech Healthcare MobilityPDF · 611.3 KBView ↗MetTel Case Study City of Phoenix IoT MobilityPDF · 1.2 MBView ↗MetTel Case Study National Fitness ClubPDF · 609.5 KBView ↗MetTel Case Study FIS Banking SD WANPDF · 1.1 MBView ↗MetTel Case Study Extra Space Storage POTS ReplacementPDF · 586.9 KBView ↗MetTel Case Study Grand America Hotel CCaaSPDF · 617.6 KBView ↗MetTel Case Study Healthcare IoT Single SIMPDF · 150.7 KBView ↗MetTel Case Study JCPenney Retail POTS ReplacementPDF · 327.4 KBView ↗MetTel Case Study Transportation Digital TransformationPDF · 432.4 KBView ↗MetTel Case Study Ground Transportation IoTPDF · 711.6 KBView ↗

Is MetTel the right partner for you?

We'll give you the straight answer — including who to compare them against.